Hyperautomation

Avoidance of capacity-related backlogs​

The COVID-19 crisis has forced many shops, service providers, and the manufacturing industry to shut down, partly due to health precautions and partly due to the drastic drop in the number of orders. As a result, many employees had to be sent on part-time work to ensure the financial survival of the company.

COVID-19 Challenge​

Many activities cannot be carried out due to the reduced number of employees, immense backlogs accumulated until the resumption of operations, in order to process these properly, employee will have to work longer hours in the future, which will reduce satisfaction.  

Whats the logic from deriving viewer projects from dissatisfied employees? If there is one, then we need to explain this point a bit further between the two sentences. 

Solution​:

In order to avoid these backlogs and to allow employees more time for creative work in the future, it is possible and necessary to examine processes, particularly in finance and accounting (F&R), supply chain, HR, and IT operations, to ensure business continuity. Especially in these departments, employees are often tied to manual and repetitive tasks. As a result, value-adding activities are often not addressed, leaving the department and the company as a whole with great potential.​

Results & Benefits

  • Ensure business continuity ​
  • Maintain a high level of customer satisfaction ​
  • Reduce operating costs ​
  • Operational efficiency​