Let The Automation Journey Begin.

W

e Provide You State of the Art Methodologies that Leverage Your Benefits. We defined 7 stages for the automation journey.

After the introduction of the automation approach, the actual operation of the concepts and development of processes starts. With first success stories and realised benefits through automation, the elaborated strategy and concepts gain more trust and acceptance. We accompany you ion the management of your automation, their development, review, and maintenance. We provide you state of the art methodologies that leverage your benefits.

Execution of the Automation Concept

End-to-End Automation

From Implementation to Maintenance

Automation Management

To control the achievement of set objectives, the management of process automation projects is the key. The automation of processes in departments or teams needs management as well as the overarching process automation initiative in your company. With monitoring the projects, the concept operating model can be continuously improved, and the target achievement controlled.

Automation Preparation

With the scope set, we identify potential automations and optimizations in the specific business functions or units in your company. By creating a roadmap with prioritized optimizations and automations, the next steps are established, and commitment can be built. The prepared processes in the roadmap support a controlled approach to reach the defined targets.

Development and Rollout

The execution of automations includes setting up the target process, developing, testing the automation, and the rollout. For each of these steps, we can provide you best practices and definitions of standards to increase efficiency and governance. Our expertise ensures you stable automations and expertly designed target processes according to your requirements.

Service and Maintenance

After the introduction of automations sooner or later processes and used software change, which requires the maintenance of the developed automation. We accompany you to keep track of pending changes and plan maintenance and service periods to bring the automation back on track effectively. Minimizing the downtimes of automated processes is the highest priority and directly linked to maintenance management.

Automation Journey

The 7 phases of the Automation Journey

Process Identification

The first phase of the automation journey serves to identify potential processes for automation

  • Internal identification of repetitive, manual, data- and time – intensive processes, subprocesses or activities.
  • Collection of potential processes for following evaluation
  • Identification and collection of potential processes assisted by the BCH Feasibility Model / Assistant Matrix

Process Analysis

Feasibility, effort and benefits of the automation can be evaluated and estimated on the basis and an initial analysis

  • Analysis of the identified overall processes with regard to optimization and automation
  • Weighing up the complexity and efforts of automation
  • Benefit, KPI analysis (ROI, FTE savings employee satisfaction)
  • Survey of synergies and finding with other processes
  • Impact on the business (critical level)

Process Optimization

Existing operation potentials should always be checked and implemented before the automation implementation

  • Implementation of processes optimization with regard to automation
  • Set-up and, if necessary, modelling of the automated processes
  • Detailed analysis of the activities to be automated 
  • Definition of professional validation checks and error processing
  • Creating the specification for automation using provided templates

Process Development

During the development of the specific processes, new insights and approaches can further optimise the processes

  • Development of the solution on the provided Automation Software platform according to agreed specifications
  • Continuous tests to ensure the functionality of automation
  • Consultation with the process owner to improve the automated process

UAT

Both the automation solution and the new processes are accepted and released by the process employee in the UAT

  • End-to-end testing the automated processes with the affected users and process owners
  • Possible improvement of the automation and the processes
  • Release o the end-to-end processes for the production run

Go-Live

After successful development, the new (partially) automated processes is made available to employees in the productive world

  • After successful UAT transfer of automation to productive systems 
  • Hypercare to ensure functional and technical accuracy
  • Introduction of the new automated processes 
  • Control fo Automation solutions by employees 

Maintenance & Improvement

The monitoring and optimization of automated processes is possible with little effort using the Orchestrator

  • Monitoring and further analysis of the automated processes using the Orchestrator
  • Target alliance and if necessary improvement / optimisation of the processes and automation
  • Maintenance and extension of automation

Strategy

Concept

Enablement

Execution

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